Privacy Policy
Last Updated: December 9, 2025
SKALDIX ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.
Our Commitment
We collect only the minimum data necessary to provide our service. We never sell your personal information to third parties.
1. Information We Collect
1.1 Information You Provide
- Account Information: Email address for license delivery and support
- Payment Information: Cryptocurrency transaction IDs (processed by NOWPayments)
- API Keys: Bybit API keys (stored encrypted on your device only)
1.2 Automatically Collected Information
- Device ID: Anonymous identifier for trial period management
- Usage Data: App interactions, feature usage (anonymized)
- Technical Data: Device type, OS version, app version
1.3 Trading Activity Data
When you use our automated trading features, we collect and process the following data on our servers:
- Trade Execution Records: Entry/exit prices, timestamps, symbols, position sizes
- Portfolio Metrics: Equity balance, profit/loss, win rate
- AI Model Decisions: Signal confidence scores, risk assessments
- Position Data: Open positions, stop-loss levels, trailing stops
This data is necessary to operate the trading service, monitor system performance, improve our AI models, and provide you with trading history and analytics.
Legal basis: Contract performance (Art. 6(1)(b) GDPR) — this processing is necessary to provide the trading service you requested.
2. How We Use Your Information
We use collected information to:
- Provide and maintain our service
- Process payments and manage subscriptions
- Send license keys and important updates
- Prevent fraud and abuse (trial system)
- Improve our AI algorithms and user experience
- Provide customer support
3. Data Security
We implement industry-standard security measures:
- Encryption: All data transmitted via HTTPS/TLS
- API Keys: Stored locally on your device, never on our servers
- Passwords: We don't store exchange passwords
- Server Security: Regular security updates and monitoring
API Key Security
Your Bybit API keys are stored only on your device and are never transmitted to or stored on our servers. You maintain full control over your exchange account.
4. Data Sharing
We do not sell your personal data. We may share information with:
- Payment Processors: NOWPayments for cryptocurrency payments
- Legal Requirements: When required by law or legal process
- Service Protection: To protect against fraud or security threats
5. Third-Party Services
Our service integrates with:
- Bybit Exchange: For trading execution (your API keys, their privacy policy applies)
- NOWPayments: For payment processing
These services have their own privacy policies that govern their use of your data.
6. Data Retention
- Account Data: Retained while your account is active
- Transaction Records: Retained for 7 years in accordance with financial record-keeping requirements
- Trading Records: Retained for 7 years in accordance with financial record-keeping requirements
- Usage Analytics: Anonymized and aggregated after 90 days
- AI Model Training Data: Anonymized and aggregated, retained indefinitely for model improvement
You may request deletion of your data at any time.
7. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request removal of your data
- Portability: Receive your data in a portable format
- Objection: Opt-out of certain data processing
8. Cookies
Our website uses minimal cookies for:
- Language preferences
- Session management
- Basic analytics (anonymized)
You can disable cookies in your browser settings.
9. Children's Privacy
Our service is not intended for users under 18 years old. We do not knowingly collect data from minors.
10. International Data Transfers
Your data may be processed on servers located outside your country. We ensure appropriate safeguards are in place for international transfers.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our service constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related questions or requests:
Email: [email protected]
General Support: [email protected]